Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

LMFKB3007A Mapping and Delivery Guide
Provide advice on cabinet design features

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency LMFKB3007A - Provide advice on cabinet design features
Description This unit covers the skills and knowledge required to provide customers with information relating to the features and benefits of cabinet designs and components, and to advise on best fit to meet customer needs.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit applies to skills used in a kitchen or bathroom showroom or similar environment where a set range of cabinet designs and components are available. Basic technical and design information relevant to cabinets is required to achieve this unit.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Confirm customer requirements
  • Obtain and document customer requirements for cabinet design features
  • Identify design requirements for cabinet with the customer
  • Locate and obtain plans, drawings and any design details relevant to the customer enquiry
  • Confirm services available and appropriate to the customer's needs with the customer
       
Element: Provide technical information on design options
  • Explain cabinet design options to the customer noting specific features and benefits of the layout and inclusions
  • Access and research technical information on all cabinet designs available to ensure advice to customers is informed
  • Provide design brochures, drawings and other advisory materials to the customer
  • Explain construction, installation and ordering details of the designs to the customer
       
Element: Provide technical information on cabinet components
  • Access and research technical and product information on all cabinet fixtures, fittings and finishes to ensure advice to customers is informed
  • Locate and provide brochures, drawings and information on cabinet components and products to the customer as required
  • Communicate features, benefits and limitations of available components that are suitable to the context required by the customer
  • Discuss application methods, manufacturing processes and environmental impact of cabinet components with the customer as required
       
Element: Suggest best design package to meet customer needs
  • Apply elements and principles of design to examine the appropriateness of cabinet products for customer requirements
  • Discuss options with the customer to ascertain responses and preferences
  • Provide advice on best option to meet customer requirements
  • Confirm preferences with the customer
  • Determine required quantities based on manufacturer specifications, plans and customer needs
  • Calculate costs according to work policy and procedures
       
Element: Complete cabinet design documentation
  • Record customer details and check for accuracy
  • Document details of design, fixtures, fittings and finishes for customer according to workplace practice
  • Document any special requirements or conditions
  • Place formal order and provide documentation to the customer
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Assessment processes and techniques must be culturally appropriate and appropriate to the language, literacy and numeracy capacity of the candidate and the work being performed

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Identify features, benefits and limitations of cabinet design features

Engage customer to confirm cabinet requirements

Provide solution to meet customer requirements

Use and communicate technical information to inform design options

Context of and specific resources for assessment

The application of competency is to be assessed in the workplace or realistically simulated workplace

Assessment is to occur under standard and authorised work practices, safety requirements and environmental constraints

Assessment of essential underpinning knowledge, other than confirmatory questions, will usually be conducted in an off-site context

Assessment is to comply with relevant regulatory or Australian Standards requirements

The following resources should be made available:

workplace location or simulated workplace

range of cabinet designs and products

specifications and work instructions

Method of assessment

Assessment must satisfy the endorsed assessment guidelines of the Furnishing Industry Training Package

Assessment methods must confirm consistency and accuracy of performance (over time and in a range of workplace relevant contexts) together with application of underpinning knowledge

Assessment methods must be by direct observation of tasks and include questioning on underpinning knowledge to ensure correct interpretation and application

Assessment may be applied under project related conditions (real or simulated) and require evidence of process

Assessment must confirm a reasonable inference that competency is able not only to be satisfied under the particular circumstance, but is able to be transferred to other circumstances

Assessment may be in conjunction with assessment of other units of competency

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

Language and literacy to the level of interpreting workplace documents and product information

Numeracy skills to the level of estimating approximate quantities and calculating costs

Using and applying workplace terminology

Following safe work practices

Applying quality practices

Communication skills

Sales skills

Recognising and responding to circumstances outside instructions or personal competence

Interpreting customer information

Providing information and advice relevant to customer requirements

Documentation

Using computer operations for internet access and searches

Analysing performance characteristics

Required knowledge

Construction processes for cabinet designs

Safe work practices

Documentation procedures

Quality checking procedures

Symbols and terminology on plans and drawings

Features of cabinet components

Principles and elements of design

Characteristics of materials, products and defects

Effects of finishes and finishing techniques

Appropriate mathematical procedures for estimation and measurement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Customer requirements

Customer requirements may include:

client aims and objectives and criteria for evaluation

function

budget

timelines

consultation requirements

brand preferences

Design requirements

Design requirements may include:

storage

appliances

colour

materials

finish

vanity, toilet, shower and bath requirements

components such as hinges, runners, handles, latches, taps, splashbacks and bench tops

components such as taps, spas, basins and bath

doors, drawers and cabinet styles

dimensions

usage patterns

quality

Technical information

Technical information may include:

cabinet standards for application in kitchens, bathrooms and other domestic settings

product codes

dimensions

characteristics and qualities

environmental specifications

installation requirements

ergonomic specifications

quality

operation

warranties

available colour range

price

construction of products

care and maintenance requirements

stain and dirt resistance

product performance

colour fastness, colour fading properties

availability

Context

Context must include:

kitchen or bathroom and other domestic settings

Elements and principles of design

Elements and principles of design may include:

line, shape, form, texture and colour

balance, proportion (symmetry, asymmetry), harmony, contrast, pattern, movement, rhythm, unity, style, focus, scale, emphasis, proximity, alignment, space, ergonomics, arrangement, aesthetic relations, tension and development methods

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Obtain and document customer requirements for cabinet design features 
Identify design requirements for cabinet with the customer 
Locate and obtain plans, drawings and any design details relevant to the customer enquiry 
Confirm services available and appropriate to the customer's needs with the customer 
Explain cabinet design options to the customer noting specific features and benefits of the layout and inclusions 
Access and research technical information on all cabinet designs available to ensure advice to customers is informed 
Provide design brochures, drawings and other advisory materials to the customer 
Explain construction, installation and ordering details of the designs to the customer 
Access and research technical and product information on all cabinet fixtures, fittings and finishes to ensure advice to customers is informed 
Locate and provide brochures, drawings and information on cabinet components and products to the customer as required 
Communicate features, benefits and limitations of available components that are suitable to the context required by the customer 
Discuss application methods, manufacturing processes and environmental impact of cabinet components with the customer as required 
Apply elements and principles of design to examine the appropriateness of cabinet products for customer requirements 
Discuss options with the customer to ascertain responses and preferences 
Provide advice on best option to meet customer requirements 
Confirm preferences with the customer 
Determine required quantities based on manufacturer specifications, plans and customer needs 
Calculate costs according to work policy and procedures 
Record customer details and check for accuracy 
Document details of design, fixtures, fittings and finishes for customer according to workplace practice 
Document any special requirements or conditions 
Place formal order and provide documentation to the customer 

Forms

Assessment Cover Sheet

LMFKB3007A - Provide advice on cabinet design features
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

LMFKB3007A - Provide advice on cabinet design features

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: